Complaints

As you can imagine in a busy school, from time to time there may be occasions when either you or your child may have concerns. All staff work very hard to ensure that each child is happy at school and is making good progress. They also want to know if there is a problem, so that they can take action before the problem seriously affects the child’s progress and wellbeing. Most complaints are normally resolved informally at this stage. Where parents feel that a situation has not been resolved through contact with the class teacher, or that their concern is of a sufficiently serious nature, they can discuss it with the headteacher.

We would hope that, working together, any problem could be satisfactorily resolved. However, the school does have a formal Complaints Policy which may be viewed in the Policies, Plans and Reports page in the dedicated tab at the top of this page.

 

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Who Are We

Guilden Sutton Church of England Primary School is in a semi-rural location at the heart of the village of Guilden Sutton, on the outskirts of Chester. The school is a lively, happy place where all are treated as individuals within a Christian family atmosphere.
If you require a paper copy of any of the information on our school’s website, please contact the school office and we will provide this free of charge.
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Where Are We

Guilden Sutton Church of England Primary School Arrow Croft Rd,
Guilden Sutton,
Chester
CH3 7ES
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Mrs T Rainford | Headteacher
01244 300353
Office:
Mrs C Lloyd | Mrs L Taylor

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